Droit de rétraction / Right to cancellation of for-vegans.com
Declaration on the cancellation of purchases via the internet marketplace For Vegans.
On the respective item pages and in the order confirmation for the order, you can see with which vendor the purchase contract is concluded.
Purchases via merchants:
The cancellation policies of the retailers from whom the respective products were purchased apply. The cancellation policy can be found in the order confirmation email of orders placed and on the specific vendor page at For Vegans. The vendors are subject to the country-specific laws of the purchasers with regard to the right of withdrawal provisions and warranty obligations.
To exercise the right of withdrawal, a request can be made in the customer account. Alternatively, the revocation can be made by email (Info@for-vegans.com), the Internet marketplace For Vegans will forward the revocation to the vendor(s) concerned.
Purchases via Nicolay, Lemke & Cichy GbR (operator of For-Vegans):
Customers have a fourteen-day right of withdrawal.
You have the right to cancel the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise the right of withdrawal, you must inform us (Nicolay, Lemke & Cichy GbR, Königshütter Str. 23, 40627 Düsseldorf, Info@for-vegans.com, Phone: +49 (0)211 / 94 19 52 58) by means of a clear declaration (e.g. e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form, which is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website via your customer account. If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) of the receipt of such a revocation.
In order to comply with the withdrawal period, it is sufficient that the notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period.
Consequences of withdrawal
If a contract is cancelled, we must reimburse you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of the cancellation of this contract. For this repayment, we will use the same means of payment that was used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to the respecitve Vendor(s) immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. In some individual cases, free returns are offered by vendors, in all other cases, the customer bears the direct costs of the return shipment. You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for checking the condition, properties and functioning of the goods.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back to us).
- To Nicolay, Lemke & Cichy GbR, Königshütter Str. 23, 40627 Düsseldorf, email@example.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the customer(s)
- Address of the customer(s)
- Signature of the consumer(s) (only in the case of a written notification)
(*) Cross out where inapplicable.